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research - patient satisfaction

PATIENT SATISFACTION AND EXPERIENCE

The latest research on Healing Touch and patient satisfaction. More complete information about these studies is available in the Healing Touch International Research Survey. [MORE...]

Healing Touch Program Survey at St. Joseph’s Hospital. Kimberly Garcia, RN, CHTP/I

A three-month survey was done at St. Joseph’s Hospital in Tampa, Florida from June through August, 2004. During a fifty-two day time period 140 Healing Touch treatments were given to 124 patients with a variety of problems. The most frequent condition in which Healing Touch was used was for those receiving surgical repair for orthopedic problems, especially laminectomies. Headaches, peripheral neuropathy, and other conditions were also included. There was a significant before and after effect in decreasing pain, anxiety, and nausea. Effects were also seen for those patients experiencing lumbar or cervical laminectomy most dramatically in the areas of anxiety and nausea. There was also increased patient satisfaction identified on evaluations as “staff’s sensitivity to needs.”

A Persuasive Commentary and Study: Exploring Perception of HT Therapy as a Positive Treatment Modality for Wellness Maintenance, Physical and Psychological Concerns in Adults. Norma L. Garrett, MSW

The purpose of this 2006 study was to determine the perception of benefits of HT treatments in adults for physical and psychological concerns and maintaining health. Positive results from Healing Touch were perceived for physical problems and for psychological. No one perceived it as negative. For most the treatment was beyond expectations.

Perceived Effectiveness of Healing Touch Treatments: A Performance Improvement Study. Sr. Rita Jean DuBrey, CSJ, RN, MSN, CHTP/I

This performance improvement study was conducted over a seven-week period between February and April 1999. The 20 clients received Healing Touch treatments in a community-based practice. Each participant was asked to complete a survey utilizing four indicators: stress reduction, pain reduction (if applicable); emotional well-being, and spiritual well-being. All participants reported a decrease in stress following treatment. The levels of stress were reduced for greater than 2 weeks by 40% of the participants followed by 4-7 days for 30% of the participants. For those eight individuals who sought treatment for pain reduction they experienced a reduction in pain either for 1-2 weeks (50%) or > 2 weeks (50%). Emotional well-being was reported to last for greater a minimum of a week for 50% of the sample. Spiritual well-being was reported by all but one of the subjects. The increase in spiritual well being lasted for > 2 weeks for the majority of subjects (60%).

A Quality Assurance Project on the Effectiveness of Healing Touch Treatments as Perceived by Patients at The Wellness Institute. Sr. Rita Jean DuBrey, CSJ, RN, MSN, CHTP/I

Individuals receiving Healing Touch treatment in community based practice were surveyed in 1997. The sample included 25 responders. They were asked to rate pain reduction, stress reduction, emotional well being and how long the effects lasted. The results indicated that for stress the majority experienced decrease stress following treatment (92%). The lasting-effectiveness of the stress reduction was 1-3 days for most of the subjects (36 %). Pain reduction occurred in 94 %. Emotional well-being was reported as increasing following treatment for 88% with 40% reporting increased emotional well-being lasting over two weeks.

Essence of Healing, Jill Holbrook, MSN, RNC, CHTP

The experience of Healing Touch was explored to determine the essential structure of the experience of healing. Healing was described as a process, requiring active participation and effort through which a person becomes more aware with a higher consciousness, a sense of self worth and a feeling of serenity and joy. From this process and the many suggested paths, a prescription for healing emerged.

Healing Touch Patient Survey for Pain and/or Anxiety Relief, Joan C. Stouffer, MEd, CHTP

Healing Touch has been offered by trained volunteers to patients at Bethesda North Hospital in Cincinnati, Ohio for the past ten years. The program has had more than fifty individual practitioners during this period. All treat patients individually or in pairs. During the year 2004 there were 37 practitioners who participated in a patient satisfaction survey. Both pain and anxiety levels were measured before and after a Healing Touch treatment. A total of 279 survey cards were accumulated. There was a significant difference in the reduction of both pain and anxiety levels as a result of a Healing Touch treatment. Additionally, many patients volunteered verbal comments that indicated their feelings and satisfaction after their Healing Touch treatment. Some typical comments were “Less pain in my knee, “Felt more tranquil”, “Thank you so much”, “Relaxed, ready to sleep”.

Patient Satisfaction Survey, Hob Osterlund, RN, CNS

A total of 198 patients were interviewed. Of that group 35% had a prior knowledge of Healing Touch. The satisfaction with the most recent Healing Touch session was: 83.3% were very satisfied, 11.6% were satisfied, 3.5% were somewhat satisfied and 0.5% were not satisfied. The patients were also asked to rate their change in pain and relaxation levels after their most recent Healing Touch session. The average decrease in pain level (0-10 scale) was 2.8 and the average increase in relaxation level (1-4 scale) was 1.8.

Interest in Holistic, Alternative, and Complementary Therapies and Services by Disabled Persons, William Broich, MPH

The objective of this study was to assess the interest in complementary, alternative, and holistic therapies and services of people in Iowa who have a work disability and to identify possible barriers of access to these therapies and services. Disabled persons completed questionnaires about their transportation and payment options, and their interests in receiving the services offered by the Holistic Wellness Program. Of the 35 disabled respondents, 24 responded yes when asked if they had access to the city bus. Insurance does not cover any of these services. Healing Touch received the most interest with approximately 25% of the respondents stating they would pay cash for treatments. A Patient Satisfaction Survey for Cancer Patients Experiencing Healing Touch at the Cancer Wellness Center See the section on Cancer.

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